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New Neighbor Series: Middle East

City Staff & Employees are invited to join us for the 4th installment of the New Neighbor Series on Friday, May 15th.  The New Neighbor Series is a staff development opportunity that invites you to dive deeper into culture.  

We will be featuring a presentation on Middle Eastern Culture by Stephanie Knowles.  Stephanie is serving as intern for Neighborhood and Community Services.  She is a Senior international student from Syria by birth, and from Pakistan by nationality.  She is Majoring in Social and Behavioral Sciences from Western Kentucky University.  She has fluency in English, Arabic, Urdu  and Hindi.

Friday, May 15, 2015
Neighborhood & Community Services Community Room
707 East Main Avenue

No RSVP is required to attend!  There will be samples of various Middle Eastern foods!

Leyda Becker
Community Services Specialist/
International Communities Liaison
City of Bowling Green
707 East Main Avenue
Bowling Green, KY 42102
Phone: 270.393.3766
Cell: 270.935.8960

Employee Newsletter (April)

The Employee Newsletter for the month of April is now available on the CLICK.

Employee Newsletter (April)

2015 Spring Fitness Challenge
The City’s spring fitness challenge will begin April 19, 2015. The program goal is to encourage employees to reach their fitness goals. This will be an individual challenge. Participants will log their physical activity on the log sheets provided. Physical activity will be logged in 15 minute increments and cannot be logged during the participants work hours. Each fifteen minutes will be equal to one (1) point. Drinking at least 64 ounces of water in one day will earn one (1) point (1 point per day maximum). Utilizing a City facility to complete your physical activity will also earn one (1) point (one point per day maximum). The participants with the most points at the end of the challenge will be the winner (1st & 2nd place awards). The deadline to register is April 13th.


2015 SPRING WELLNESS SERIES: "Knowing Your Cholesterol", Tuesday, April 14 or Wednesday, April 15 @ 12 PM in the Commission Chambers, 3rd Floor City Hall -- Lunch will be provided for those registering on or before Wednesday, April 1. E-mail or call Lori Gray to register (www.lori.gray@bgky.org, (270) 393-3644).

2015 Medical Plan SBC

2015 Medical Plan Summary Benefit Comparisons (SBC) are available on the CLICK under Documents - Human Resources - Benefits Corner.  SBCs will also be distributed to covered employees through inter-office mail the week of January 22.

2015 Medical SPD

The 2015 Medical Summary Plan Descriptions for Plan 400 and Plan 750 are now available on the CLICK.  (Documents, Human Resources, 2015 Medical SPD)

Apply On-Line is Now ... On Line

After months (actually, years) of work, Human Resources and Information Technology staff have accomplished a long-time goal:  to have the City employment application process on-line where applicants can complete and submit an employment application electronically.  The software was tested in the fall and became operational January 1.  Now, anyone wanting to apply for employment with the City will complete and submit their application on-line.  This includes employees wishing to apply for transfer or promotion to a posted position (excluding sworn positions).  This also applies to persons wanting to volunteer in City government.  There are several benefits to the new software and process, including:  the applicant receives confirmation that their application was received; if he/she wants to apply for multiple positions during the year, they can update and resubmit the same application; data entry by HR staff will be significantly reduced; the software allows for review of the applicant's qualifications based on established minimum standards from the job description; and once an applicant is deemed to meet the minimum qualifications and passed the criminal history check, the hiring department can view the application.  Two computers are set up in the HR lobby for applicants to use if they do not have access to a computer.

Important Benefits Information (as we near the end of 2014)

Do I have a Flexible Spending Account (FSA)? 
If yes, you will need to utilize FSA funds by 12/31/14.  The IRS will allow up to $500 of unused FSA funds to be rolled over to the next plan year.  The deadline to file 2014 claims will be March 31, 2015. 

How do I check to see  if I have an FSA account for 2014?
Log on to www.myhumana.com . Enter your username and password. If you have not registered with Humana you can register using your member number on your Humana medical ID card. You can also log on to the HR Portal to view your deductions.

How do I check my FSA balance?
Log on to www.myhumana.com . Enter your username and password. If you have not registered with Humana you can register using your member number on your Humana medical ID card. You can also check your balance by contacting Humana at the number listed on the back of your medical ID card.

Do I have the Plan 750 with the Health Reimbursement Account (HRA)?
You can log on to the HR Portal to view your deductions to check for Medical Plan 750.

Yes, I have the Plan 750, how do I check my HRA balance?
Logon to https://lin.naa-lp.com  access to the North American Administrator’s (NAA) website. If you have not already registered you will need to log on and set a new password under Register New User. You may also call NAA Customer Service at 800-411-3650.

How do I file a HRA Claim?
Logon to the CLICK and print out an HRA Claim form from the Benefits section. Follow the instructions on the claim form to submit to NAA.

When will my new deductibles begin?
The plan year is 01/01 – 12/31.  New deductibles will begin 01/01/2015.

Will I get new insurance cards?
You will not receive new insurance cards unless you made changes to your plans during open enrollment.

When will I get a new VISA FSA Card?
These cards are issued the month prior to their expiration date.

When will the changes I made during open enrollment become effective?
January 1, 2015

What if I have further benefits questions?
Contact Lori Gray at lori.gray@bgky.org or 270-393-3644.

Results of Fiscal Year 2014 Internal Services Employee Survey

Thank You to everyone that participated and shared your comments in the fourth annual Internal Services Employee Survey. There was a total of 647 surveys (based on the number of FT & PT employees on staff as of mid-July 2014) distributed and 227 responses collected, providing a 35% response rate. In the past four years, this is by far the best response rate yet!!

The information gathered will be used in conjunction with our annual performance measurement reporting as well as in our efforts to continually improve internal customer satisfaction. The results of the survey are available for your review and reference. www.bgky.info/pdf/internal-services-survey-2014-summary.pdf

Additionally, a comparison of responses over the past few years has been prepared to better identify those areas that excelled and those areas that still need further improvement. Each category was given a grade point and cumulative scores identified all but one service area as rating "good" or better, with 86% of the categories reflecting improvements over the previous year. The overall satisfaction with contract review services reflects the largest improvement in just one year. Only two categories (fleet and accounts payable services) rated less this year than in FY13. However, fleet services still out ranks all other services when considering its four year average score. Facilities repair and maintenance is currently the lowest ranked service and purchasing - project bidding ranks the highest of all 24 rated categories. www.bgky.info/pdf/internal-services-survey-2014-gpa.pdf

If you have any questions or comments related to the results of this survey or have any suggestions for new questions to add to next year's survey, please be sure to pass those on to your department head or to Assistant City Manager/City Clerk Katie Schaller.

Thank you again for your time, dedication and service to the City of Bowling Green, the third largest city in Kentucky.

Katie Schaller

Assistant City Manager/City Clerk

Benefit Brief - August 18

When receiving a bill from a provider, always compare the bill with the Humana Claims Receipt (Explanation of Benefits).  The Claims Receipt is mailed to the member or can be obtained from your Humana account at www.humana.com. The Claims Receipt and the provider’s billing should match.  If the two documents don’t match or you do not receive a Claims Receipt, contact your provider to be certain they billed your insurance correctly.  If you have further questions please contact Lori Gray at x3644.

  © 2015 City of Bowling Green, KY